These Terms and Conditions govern your use of the Rojak99 platform and all associated services. By accessing or using Rojak99, you acknowledge that you have read, understood, and agree to be bound by all provisions set out herein. Please read this document carefully before registering or placing any wagers.
These six points summarise the most important aspects of your agreement with Rojak99. Full legal text for each topic is detailed in the clauses below.
You must be at least 21 years of age to register or use any service on Rojak99. We perform age verification checks. Accounts found to be registered by minors will be permanently suspended.
Each player may hold only one active account. Duplicate accounts will be closed and any associated balances may be forfeited. You are responsible for all activity that occurs under your account credentials.
All bonuses, promotions, and free bets are subject to specific wagering requirements. Bonus abuse, multi-accounting, or manipulation of promotional mechanics may result in account termination and balance forfeiture.
All financial transactions are processed in Malaysian Ringgit (MYR). Supported methods include Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow, FPX, and approved cryptocurrencies. Processing times vary by method.
Any form of cheating, collusion, use of automated betting software, arbitrage abuse, or fraudulent chargebacks is strictly prohibited and will result in immediate account suspension and potential legal action.
These Terms are governed by the applicable laws of the jurisdiction in which Rojak99 is licensed. By using the platform, Malaysian users acknowledge that certain forms of online gambling carry legal nuances under local law and assume personal responsibility for compliance.
Welcome to Rojak99. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and Rojak99 ("Rojak99", "we", "us", "the Company", "the Platform"), the operator of the online gaming platform accessible at rojak99.cam and all associated sub-domains, mobile interfaces, and related services.
By registering an account, accessing the Rojak99 platform, or placing any wager or bet through our services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the platform and contact our support team to close your account.
These Terms should be read alongside our Privacy Policy and our Responsible Gambling Policy, which are incorporated herein by reference and form part of this overall agreement.
Important Notice: Rojak99 is an adult gaming platform. Access and use are strictly limited to persons aged 21 years and above. We reserve the right to require age verification documents at any time. Any account found to be operated by a person under 21 will be immediately suspended.
For the purposes of these Terms, the following definitions apply throughout:
To register and maintain an active account on Rojak99, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:
During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, contact details, and a valid email address. You warrant that all information provided at registration is truthful and that you will promptly update your account information should any details change.
Rojak99 reserves the right to decline any registration application or to close any account without providing a reason, at our sole discretion.
Each individual may register only one account on Rojak99. The creation of multiple accounts — whether through the same device, IP address, payment method, or identity — is a breach of these Terms. Where duplicate accounts are identified, Rojak99 will close all associated accounts, and any balances (including winnings) within duplicate accounts may be forfeited without notice.
Malaysian Players: While Rojak99 actively serves Malaysian users across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond, individual players are responsible for understanding and complying with any applicable local regulations that may govern their participation in online gaming activities.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account access with any third party. Rojak99 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain credential security.
If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately via live chat or by emailing [email protected].
Rojak99 operates in compliance with applicable anti-money laundering (AML) and Know Your Customer (KYC) standards. We reserve the right to request supporting documentation at any time, including but not limited to:
Withdrawal requests may be placed on hold pending the completion of KYC verification. Accounts that fail to pass verification within the specified timeframe may be suspended or closed.
Players are strongly encouraged to enable two-factor authentication (2FA) on their account for enhanced security. Rojak99 shall not be held liable for account breaches resulting from a player's decision not to enable available security features.
Rojak99 supports a range of Malaysian payment methods for the deposit and withdrawal of funds, including online banking via FPX (Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect), e-wallets (Touch 'n Go eWallet, Boost, GrabPay), instant bank transfers via DuitNow, and selected cryptocurrencies (BTC, ETH, USDT, BNB). All transactions are denominated in Malaysian Ringgit (MYR) unless the player elects to use a cryptocurrency channel.
The minimum deposit amount is RM30 for standard payment channels. There is no maximum deposit limit for standard accounts, however, enhanced due diligence may be conducted on accounts with high deposit volumes. Deposits are credited to the account balance upon successful confirmation from the payment provider.
All funds deposited must originate from a payment method that is registered in the Player's own name. Deposits from third-party accounts are not permitted and may result in account suspension.
Withdrawal requests are subject to the following conditions:
Rojak99 operates primarily in MYR. No currency conversion fees are charged on MYR-denominated transactions. Cryptocurrency deposits are converted to MYR equivalent at the prevailing exchange rate at the time of deposit.
All bonuses, free bets, reload promotions, cashback credits, and loyalty rewards offered by Rojak99 are subject to specific terms and wagering requirements that will be clearly stated at the time the promotion is made available. By claiming any bonus, you confirm acceptance of those specific promotional terms in addition to these general Terms.
Unless explicitly stated otherwise, all bonus funds must be wagered a minimum number of times (the "wagering requirement") before they become eligible for withdrawal as real-money funds. Wagering requirements will be stated as a multiplier — for example, a 20x wagering requirement on a RM100 bonus means RM2,000 of qualifying wagers must be completed. Not all game types contribute equally to wagering requirements; slots typically contribute 100% while certain table games and live dealer titles may contribute at a lower rate.
Rojak99 employs automated and manual monitoring to detect bonus abuse, including but not limited to: wagering on low-risk bet combinations to clear wagering requirements, multi-accounting to claim promotional credits multiple times, using VPN or proxy services to circumvent geographic restrictions, or coordinating with other players to abuse refer-a-friend programmes. Any account found to be engaging in bonus abuse will have all associated bonus funds and derived winnings forfeited, and the account may be permanently closed.
All promotions carry an expiry date and time. Bonus funds or free bets not used within the promotional period will be automatically removed from the account balance. Rojak99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
All wagers placed on the Rojak99 platform are subject to the specific rules applicable to the relevant game type or sporting market. These rules are accessible within the platform's help and rules sections. By placing a wager, the Player confirms acceptance of the applicable game or market rules.
Sports betting markets — including Asian Handicap, Over-Under, Mix Parlay, 1X2, and live in-play markets — are settled in accordance with official results from the relevant governing body or league authority. For Liga Super Malaysia matches, EPL fixtures, and other featured leagues, Rojak99 uses official full-time results for settlement unless otherwise specified. In the event of a match abandonment or postponement, applicable void or settlement rules will be applied as published in the platform's sports betting rules.
All casino game results, slot outcomes, and live dealer game results are generated through certified Random Number Generator (RNG) software or live dealer operations. Rojak99 does not manipulate game outcomes. In the event of a technical malfunction during a game session, the Company's decision on wager settlement shall be final.
Rojak99 reserves the right to void any bet that was accepted as a result of an obvious error in odds or market pricing, including but not limited to human input error, technical malfunction, or data feed failure that resulted in materially incorrect odds being published. In such cases, the stake amount will be returned to the Player's account balance.
The following activities are strictly prohibited on the Rojak99 platform. Any Player found to be engaging in these activities will face immediate account suspension and may be reported to relevant authorities:
All content on the Rojak99 platform — including but not limited to the brand name, logo, interface design, game graphics, written content, promotional materials, and software — is the proprietary intellectual property of Rojak99 or its licensed content partners. Nothing in these Terms shall be construed as granting any rights to reproduce, distribute, modify, or commercially exploit any Rojak99 intellectual property without express prior written consent.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial recreational purposes only. This licence does not extend to downloading, scraping, mirroring, or reverse-engineering any part of the platform.
To the fullest extent permitted by applicable law, Rojak99 shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your use of the platform, including but not limited to:
In any event, Rojak99's total aggregate liability to any individual Player arising out of or in connection with these Terms shall not exceed the total net deposit amount received from that Player in the 30 days preceding the event giving rise to the claim.
Rojak99 makes no warranty that the platform will be available without interruption or error at all times, though we commit to maintaining a target uptime SLA of 99.7% on a monthly basis.
Rojak99 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.
Rojak99 processes personal data in accordance with applicable data protection legislation, including the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal data will not be sold to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law.
Rojak99 is committed to promoting responsible gambling practices. We provide a range of player protection tools accessible through your account settings, including deposit limits (daily, weekly, monthly), loss limits, session time reminders, and self-exclusion options ranging from 24-hour cooling-off periods to indefinite self-exclusion.
Responsible Gambling Notice: Gambling should be a form of entertainment, not a source of income. If you believe your gambling is becoming a problem, please visit our Responsible Gambling page or contact our support team to activate protective measures. For players aged 21 and above only.
Players who are registered on any self-exclusion programme are not permitted to create a new account. Rojak99 will take reasonable steps to honour self-exclusion registrations but cannot guarantee absolute enforcement in all circumstances, and the primary responsibility for compliance rests with the registered player.
You may request to close your account at any time by contacting our customer support team. Prior to closure, any outstanding wagering requirements on active bonuses must be resolved. Real-money balances remaining at account closure will be returned to the Player's verified payment method, subject to passing identity verification.
Rojak99 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including — but not limited to — situations where:
Where an account is closed due to a breach of these Terms, any bonus funds and winnings derived from bonus play may be forfeited. Real-money deposits may be returned at Rojak99's discretion after applicable investigations are completed.
Rojak99 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered Players via the email address on file and/or through a prominent notice on the platform. The effective date of any amended Terms will be clearly stated.
Your continued use of the platform following the notification of amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease using the platform and contact support to close your account before the effective date.
These Terms and any non-contractual obligations arising from or in connection with them shall be governed by, and construed in accordance with, the laws of the jurisdiction in which Rojak99 holds its operating licence. The Company will endeavour to resolve all disputes with Players in a fair and transparent manner.
In the event of a dispute arising from these Terms or from the use of the Rojak99 platform, the Player should first contact our customer support team via live chat or email, providing full details of the complaint. Rojak99 will acknowledge the complaint within 2 business days and aim to provide a resolution within 14 business days of acknowledgement.
If you are dissatisfied with the outcome of an internal resolution process, you may escalate the matter in accordance with the dispute resolution procedures of Rojak99's licensing authority.
To the extent permitted by applicable law, Players agree to resolve disputes with Rojak99 on an individual basis only, and not as a plaintiff or class member in any purported class or representative action or proceeding.
If you have any questions, concerns, or formal complaints relating to these Terms and Conditions, please reach out to the Rojak99 support team through the following channels:
For matters related to responsible gambling, self-exclusion, or player protection tools, please visit our dedicated Responsible Gambling page or request assistance through the live chat channel. Our team is available in English, Bahasa Melayu, and Chinese.
Effective Date: These Terms and Conditions are effective as of 1 January 2026. They supersede all previous versions. Rojak99 recommends that Players review these Terms periodically to remain informed of any updates.
If anything in these Terms is unclear, our support team is available 24/7 in English, Bahasa Melayu, and Chinese. You can also visit our FAQ page for quick answers. For players aged 21 and above only.
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